Terms of ServiceThe agreement for using Camplax.
Privacy NoticeWhat personal information is handled and why.
Acceptable UseThe security, abuse, and content rules for the platform.
Report abusePhishing, malware, copyright, illegal content, child safety and security reports.
Cancellation & refundsRenewal, cancellation, credits, and billing-error handling.
SubprocessorsThe providers that handle data to run the service.
Data processing addendumA draft, pending legal review.
Data retention & deletionHow long each kind of record is kept, and what deleting does.
Security policyHow to report a vulnerability, what is in scope, and our promise not to pursue good-faith research.
SupportHow to get help with service, billing, security, or privacy.
Status & incidentsHow Camplax communicates service incidents.
In short
- Camplax has three monthly plans: Indie at $25, Pro at $50 and Scale at $100 a month, plus tax where it applies. What each includes is on the Pricing page; only the plans offered at checkout can be bought. Everything past a plan — memory at $5 per GB, database at $1 per GB, files at $0.05 per GB, email at $0.40 per 1,000 sent and $0.05 per 1,000 received, bandwidth, build minutes, preview hours, cron runs, sign-in users past the plan’s monthly limit, and AI — is paid from prepaid credits bought ahead of use, in packs of $5, $20 or $50. Nothing is charged after the fact, and when the credits reach zero the extra stops.
- Every app’s database keeps a continuous backup, and you can restore it to any moment in your plan’s restore window: 7 days on Indie, 14 on Pro and 30 on Scale. You can also download a dump of your database at any time from Settings → Data. How both work is in the database docs.
- Deleting a project is a tracked offboarding: its compute, database, backups, files, domains and credentials are removed, and a step that fails is retried rather than forgotten. Camplax keeps one final copy of each of the project’s databases for 30 days after the deletion finishes, so a project deleted by mistake can be recovered by support, and then deletes it.